Shipping and Refunds

1. Product Description

All magnets are custom-made using high-quality materials. Colours may vary slightly from what you see on your screen due to device display differences. By ordering, you acknowledge that handmade variations may occur.

2. Processing Time

• Standard processing time: 3–7 business days (depending on order size).

• Larger orders (50+ magnets) may require extra time.

• You will be notified if delays occurs

3. Shipping Policy

• Orders are shipped via courier with tracking, which will be sent to you once your package is shipped.

• Shipping times vary based on location and carrier timelines.

• Please double-check your shipping address.

4. Returns & Refunds

Because magnets are custom-made, all sales are final.

However, if your order arrives:

• Damaged

• Incorrect

• Or with a quality issue

Please contact us at mapleandpalmco@gmail.com and we will work with you to replace the item!

5. Digital Photos & Uploads

By submitting photos for your custom magnets, you confirm that you own the rights to the images or have permission to use them. Maple & Palm Co. is not responsible for copyright issues related to submitted photos

6. Privacy Policy

We respect your privacy.

• Personal information (name, email, address, photos) is used only for creating and delivering your order.

• We do not sell, share, or distribute your information to third parties.

7. Contact Information

For questions or concerns, please contact:

📩 mapleandpalmco@gmail.com

📱 instagram.com/mapleandpalmco